Fireflies AI Review: Why is EVERYONE using it for meeting notes?

In this Fireflies AI review, I will share every important detail that you should know about this AI-powered tool. I will show you the key features, user interface, pricing, pros and cons, and give some insights into why so many people are using this app and whether this is the tool you are looking for.

I spent more than 18 months trying and testing AI note-taking apps on the market to find the best ones. In this article, I will share an honest Fireflies AI review to save you time and money when testing it for yourself.

Let’s jump in!

What is Fireflies AI?

Fireflies AI provides automated note-taking for over 10 million people on platforms like Zoom, Microsoft Teams, Google Meet, Webex, and others. In general, AI notetaker tools work solely with Microsoft Teams, Zoom, and Google Meet. With this wide range of meeting platform support, Fireflies AI is one of the most versatile on the AI transcription tool market.

It utilizes technologies like natural language processing and speaker recognition. Natural language processing helps you understand what you are saying during online meetings. At the same time, speaker recognition gives a speaker ID for each meeting participant so you can track who said what in the meeting transcription.

Besides the extensive meeting platform support, it understands and transcribes most languages in the AI note-taker market. Normally, the best AI note-takers can take notes in 20-30 languages; in contrast, Fireflies transcribes online meetings in over 100 languages.

Based on these parameters, one thing is sure. Fireflies AI is the most versatile app when it comes to automated meeting notes.

Key Features

Now, I will guide you through the main features in more detail.

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Transcription tool

Fireflies AI can transcribe meetings and video or audio files as well. When you transcribe meetings or files, you will see the meeting transcripts on the right side.

In my experience, it is a reliable transcription tool with over 95% accuracy. Once the virtual meeting starts, Fireflies automatically joins and transcribes it. The meeting transcription is divided up using the speaker IDs, making it easier to review and track the key topics discussed.

In the settings menu, you can select when you want Fireflies AI to join your meetings or send you AI summaries. This high-level customization option lets you fully control when you want Fireflies AI to join your meetings.

You can also transcribe video and audio files. It takes around 10-15 minutes, and you will have access to an accurate transcription of the file with a summary.

Automated meeting summaries

Once the virtual meetings are over, Fireflies AI will send you the meeting recaps, which include an overview, key points with timestamps, and action items. These recaps have all the important details you need to quickly review what happened during the meeting.

Fireflies AI’s smart search feature can filter specific points from the meeting, such as questions, key metrics, dates, and more. This allows you to quickly filter on topics that interest you.

Additionally, you can easily edit and share meeting notes with a few clicks. Besides the meeting notes, Fireflies AI will also send the meeting recording and transcription.

Live assist

In addition to post-meeting summaries, Fireflies AI can also help you during meetings with its Live Assist feature.

For example, this feature can quickly summarize what’s been discussed so far, point out action items as they come up, or help you catch up if you join a meeting late. This is a lifesaver in longer meetings, where it’s easy to lose focus or miss a few important moments.

It’s not a feature I used in every single meeting. But when I needed it, it saved me from rewatching the whole meeting later.

Recordings

Fireflies AI will automatically join and record meetings when they start. The meeting recording is easily accessible after the meeting. You just click on the meetings tab to find the recording with the transcription and the notes.

Collaboration features

One of the main reasons Fireflies AI is one of the best note-taker apps for teams is the collaboration features. You can organize your team’s meeting notes, recordings, and transcriptions in one single place.

Also, you can easily share and edit your meeting notes with others, so you will not miss any important details from voice conversations. Team members can also leave comments and reactions on specific parts of the transcript.

Conversation intelligence

Analytics is an excellent feature to improve your meeting performance or coach teammates. You can track speaker talk time and access other key metrics like the sentiment of the meeting.

This feature can be particularly useful for sales calls. Accessing and analyzing these valuable insights will make you and your entire team more efficient.

Other useful features

Fireflies AI offers many other features that can increase your productivity and the effectiveness of meeting processes. For example, it has an AI assistant called Fred. You can ask anything about an online meeting, and it will find the answer in seconds.

Also, you can create short audio clips from different parts of the call to share with your team. These audio snippets are called Soundbites, and they can be helpful when you want to share the most memorable moments of an hour-long meeting. For example, when you want to share the key moments from an interview, such a feature can come in handy.

Integrations

Fireflies AI offers seamless integration with various third-party applications. The must-have integrations you need to start with are Google Calendar & Google Meet to ensure you will see the calendar events and join them easily.

Furthermore, you can connect project management tools, customer relationship management (CRM) systems, collaboration apps, and various other tools. For instance, you can integrate it with tools like Notion, ClickUp, monday.com, Slack, Google Docs, and Asana to keep meeting notes connected to your daily workflows.

User interface

Let’s talk about the user interface. Fireflies has a user-friendly interface, and you can easily access every essential feature with a few clicks. Even a beginner with these tools can smoothly navigate and utilize Fireflies AI’s function.

Fireflies is available on web, mobile, and desktop, so you can record, transcribe, summarize, and search meetings across different devices, depending on how you prefer to work.

Overall, Fireflies AI gave me a pleasant surprise in terms of user interface and accessibility.

Pricing

Fireflies AI offers four plans for individuals and small and large teams. The free plan includes unlimited storage capacity and transcription for shared bot meetings.

Nevertheless, if you want to transcribe files, you are only allowed to transcribe three meetings for free. Also, you can transcribe recordings below 100 megabytes. If you choose the free plan, you can access essential features like meeting summaries or soundbites. I recommend the free plan for those who have just a couple of meetings in a month and do not want to spend time on meeting notes.

Compared to many other AI meeting assistants, Fireflies’ paid plans are reasonably priced, especially if you rely on meetings every day. The Pro plan costs $10 per seat per month, the Business plan is priced at $19 per seat per month, and the Enterprise plan starts at $39 per seat per month, all billed annually.

The Pro plan is ideal for people or small teams having many meetings in a month. It includes unlimited transcription minutes and meeting recaps. You will also have access to the AI assistant feature and the smart searching filters.

If you want the conversation intelligence feature, which includes meeting analysis functions and team insights, you must go with the Business plan. The Business plan is perfect for small and large teams that can utilize these extra features.

The enterprise plan is for large-scale enterprises. You will get a dedicated support team and an onboarding program here.

Ultimately, Fireflies AI’s free plan is only decent compared to other AI note-takers. Most of the juice comes with the Pro and Business plans. The good news is that these plans are quite budget-friendly solutions when considering the pricing of other AI tools.

Fireflies AI’s pros and cons

Let’s dive into Fireflies AI’s pros and cons!

Pros of Fireflies AI:

Cons of Fireflies AI:

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My recommendation

Overall, Fireflies is one of the best AI note-takers you can find. Whether you have internal or external meetings, Fireflies is an ideal addition to your tool stack to save time and money.

It is an ideal tool for individuals who have numerous meetings and want to eliminate multitasking during online meetings and focus their full attention on the participants. This can make your meetings more productive and save many hours a week.

Also, the affordable Pro and Business plans make Fireflies AI a valuable AI tool for teams. While it can make any team significantly more productive even if they have only internal meetings, a tool like Fireflies AI can be especially an excellent app for sales, marketing, agency, or consulting teams.

Fireflies AI’s alternatives

If you still have questions or are wondering what other options you have, check out this article. I collected and compared the best AI note-takers here: 9 Best AI Meeting Managers in 2026

Nevertheless, here is a short summary of the best AI note-takers besides Fireflies AI:

• Notta: A unique AI note-taker that allows multi-language transcription, enabling people to speak two different languages during online meetings.
• MeetGeek: A versatile AI note-taking app with the best AI meeting summaries.
• Tl;dv: A great option for individuals with a feature-rich free plan.
• Laxis: One of the best options for sales teams.
• Otter AI: A relatively cheap option for individuals and teams.
• Fellow: A fantastic alternative to teams and organizations.
• Fathom: Offers an extensive free plan ideal for individuals.
• Radiant: It is a 100% free AI bot-less note-taker for Mac users for in-person and online meetings.
• Granola: It is a lightweight and simple bot-less AI note-taker for online meetings.

Wrap-up: Fireflies AI review

Fireflies AI is an excellent tool for minimizing the number of meetings and making your meeting processes more efficient. It provides reliable meeting transcriptions, and the summaries are simply great. While I am not fully satisfied with the free plan, the paid plans offer an affordable yet outstanding solution for individuals and teams to transcribe meetings and files.

I hope I gave you a solid overview in this Fireflies AI review. I wish you productive online meetings!

Why you can trust our reviews

At thebusinessdive.com, our team tests, reviews, and compares hundreds of productivity apps every year — from project management tools to note-taking apps. We dive deep into real-world use cases to help you find the right tools that actually improve your workflow, not just add noise.

Our mission? No fluff, no shortcuts—just honest, hands-on insights from productivity pros.

Have a question or suggestion? I’d love to hear from you. Feel free to reach out anytime at aronkantor@thebusinessdive.com.

Frequently asked questions

Is Fireflies.ai free?

Fireflies AI has a free plan that includes unlimited storage capacity and transcription for shared bot meetings. Nevertheless, the advanced features come with the Pro and Business Plans. So, the free plan is ideal for those who just have a few meetings in a month and want to dedicate their full attention to the meeting participants by offloading note-taking to Fireflies AI.

Does Fireflies AI work with Google Meet?

Fireflies AI works with Google Meet, MS Teams, Zoom, Webex, GoToMeeting, Skype, Lifesize, and Dialpad Meetings. You can transcribe meetings on these video conferencing platforms with Fireflies AI in over 69 languages.

Is Fireflies.ai safe to use?

Fireflies.ai is a cloud-based tool that encrypts data both at rest and in transit to protect user privacy. As a cloud-based tool, Fireflies.ai can be accessed from any device with an internet connection. Its high data security standards ensure that all your data, including every audio recording, transcript, and meeting summary, is secured.

Is Otter AI better than Fireflies AI?

Otter and Fireflies are among the most popular meeting assistants. While Otter and Fireflies have similar technology backgrounds and can significantly increase individual and team productivity, there are differences. Fireflies offers additional features like meeting summaries and action items, which go beyond basic transcription.

In this Fireflies AI Vs Otter AI comparison, I also found that Fireflies AI has higher transcription accuracy based on user reports, and is a more versatile app.

How accurate are Fireflies AI’s meeting notes?

Personally, I experienced that the transcription accuracy is over 95%. However, it is important to remember that the accuracy may vary depending on the audio quality, background noise, and individual speaking styles.

If you are looking for some bot-free options, check out this article: 5 Best Bot-Free AI Note-Takers In 2026 (NOT What You’d Think)

Disclosure: I only recommend products I would use myself, and all opinions expressed here are my own. This post may contain affiliate links that, at no additional cost to you, may earn a small commission. Read the full privacy policy here.