In this Fathom review, I will share all the essential information you need to know, from features to pricing structure to pros and cons.
I spent hundreds of hours testing and reviewing almost all the AI note-taking apps on the market, including Fathom. Thanks to this wide experience with AI-powered tools, I can provide some key insights to help you decide which AI note-taking app to choose for your online meetings.
By the end of this Fathom review, you will see a clear picture of whether this AI-powered tool is for you or whether you should look for other tools.
Let’s dive in!
What is Fathom?
Fathom is an amazing AI meeting assistant that transcribes, records and summarizes online meetings and audio or video files. It works with 28 languages, and Fathom will take notes on Microsoft Teams, Zoom, and Google Meet calls. Fathom is one of the earlier players in the AI note-taker market, as it was launched in 2020.
It utilizes technologies like natural language processing and speaker recognition. Natural language processing helps you understand what you are saying during online meetings. At the same time, speaker recognition gives a speaker ID for each participant in the online meetings so you can track who said what.
And this is enough about the technical background; let’s move on to the features.
If you want to try out Fathom, I recommend using this link to get a free 3 months of premium features!
Key features
Now, I will show you some of the key features I discovered during my Fathom review!
Transcription
When you join online meetings on Microsoft Teams, Zoom, and Google Meet, you can let Fathom’s bot into the call, and it will automatically transcribe the meetings. But do not worry, you can customize this.
Just go to the settings menu, where you can decide if you want Fathom to auto-join and record all your internal or external meetings. It is also great that you can edit the name of your bot.
Based on my experience, the transcription accuracy is between 85% and 90%. While this also depends on the audio quality and your accent, I reached this accuracy with the built-in microphone of my PC.
Once the call is over, Fathom will send you the transcription. I love how Fathom designed its transcription feature. If you click on one part of the transcription, it will quickly jump into the recording to that point in the online meeting. Furthermore, it is super easy to trim and edit the transcript if Fathom is not accurate for some reason.
I recommend downloading its Google extensions to join the Google Meet calls more easily. Also, if you have Zoom calls, connecting Fathom with your Zoom account makes sense before the meeting.
Overall, Fathom’s transcription feature is accurate and easy to use to save time with your online meetings and focus on what matters.
Recording
Fathom is an excellent tool for recording meetings. Based on your preferences, when you want Fathom to join your meetings, it will participate in your meetings. It offers a high-quality video recording you can easily share with your team members.
The video recording feature is quite useful for recruiting or customer success teams.
AI summary
If you do not want to go through the whole transcription or watch the recording, you can quickly overview what happened using the meeting notes. Fathom takes notes during the calls and prepares a summary after the meeting is over.
The AI summary shows the key points that were discussed during the online meeting. During this Fathom review, I discovered that the AI summary is shorter and follows a different structure compared to other AI note-takers. But hey, if you like simplicity and short meeting notes, this one can be great for you.
Ask Fathom
The Ask Fathom is Fathom’s AI assistant feature. Quite frankly, it works like ChatGPT or a personal assistant. With this feature, you can interact with your call recordings easily. For example, you can ask questions regarding a Zoom call or ask it to write a follow-up email.
Ultimately, it is a helpful feature that makes you more productive and saves time.
Clips
You can create short audio clips from different parts of the meeting to share with your team. This feature is awesome if you want to share the key moments from sales calls, for instance. If you integrate Fathom with Slack, the clips feature can work great, as you can easily drop the clip in a Slack message.
Meeting templates
If you subscribe to a team plan, you can access 14 templates designed for different types of online meetings like customer success, stand-ups, or sales calls. Depending on the template you choose, Fathom will structure the AI summaries accordingly.
However, I would prefer if they would implement the meeting templates in the Premium plan for people like me. You see, I have different types of meetings, and I do everything from client calls to collaboration requests without a team. So, the meeting templates would also be pretty helpful for me.
Overall, the meeting templates feature is awesome, but it would be great if I could also access it in the Premium plan.
Team collaboration features
Fathom offers some useful team features to improve collaboration when it comes to online meetings. You can organize your meeting notes and recordings into different folders that your team can access. Also, you can mention and add comments to the meeting notes.
If we look at the advanced team collaboration features, you can access the coaching feature and the deal view. Both of them are great for improving your sales process.
Integrations
Integrations are crucial for me, so I always check whether I can integrate the app with other tools. During my Fathom review, I was pleased that I found that you can connect Fathom with Zapier. Thanks to the Zapier integration, you can integrate Fathom with over 7000 apps.
Nevertheless, using the Premium or Team Edition plan, you only have limited access to Zapier integrations. Besides the Zapier integration, you can connect Fellow with Slack, HubSpot, Salesforce, and Close.
User interface
The first word that comes to my mind when I look at Fathom’s user interface is simplicity. Everything is in one place, and you can access all the features with one click.
On the homepage, you can find your previous recordings. If you click on one of your meetings, you will instantly see the meeting transcription, recording, and meeting notes.
Overall, Fathom has an intuitive and simple user interface with a short learning curve.
Pricing
Fathom has four pricing plans. The free plan includes unlimited recordings, storage, and transcriptions. The free plan offers some integrations, and you can use some basic features like clips. Compared with other tools, Fathom’s free plan is outstanding thanks to the unlimited recordings, transcriptions, and storage capacity.
Ultimately, I recommend the free plan for those who do not want to use advanced features or Zapier integration.
The Premium plan is ideal for individuals who want to utilize more features. It has all the features in the free plan. However, you can use all the AI features with this plan and connect Fathom to Zapier.
The Team Edition was designed for small teams. With this plan, you will access team collaboration features like folders, comments, mentions, and keyword alerts.
If you want powerful features like AI coaching and deal view, you have to pay for the Team Edition Pro. If you choose Team Edition Pro, you will have unlimited integrations, advanced security controls, single sign-on integration, and custom data retention policies.
Overall, Fathom has a generous and outstanding free plan compared to other AI note-taking apps. The Premium Plan is also a good choice and offers much value for the money. The Team Edition and Team Edition Pro have reasonable pricing and are ideal for small teams.
If you want to try out Fathom, I recommend using this link to get a free 3 months of premium features!
Pros and cons I discovered during my Fathom review
Let’s dive into the pros and cons I discovered during my Fathom review!
Pros of Fathom
First, Fathom has a generous free plan, which is one of the best in the AI note-taker market. With unlimited recordings, transcriptions, and storage capacity, it offers an excellent solution for free to say goodbye to your meeting notes!
Furthermore, Fathom’s transcriptions are pretty accurate (between 85% and 90%). I also loved that I could edit the transcription manually.
After reading several Fathom reviews and user feedback, I found many Fathom users reported top-notch customer service.
Lastly, Fathom has a simple user interface. You can easily navigate and find the key features quickly.
Cons of Fathom
When it comes to Fathom’s cons, it would be fantastic if I could access the meeting templates with the free or Premium plan.
Also, many AI meeting assistants can transcribe audio and video files. With Fathom, you can only transcribe online meetings.
My overall experience with Fathom
Fathom was a pleasant surprise for me. During my Fathom review, I found many exciting features that make this AI note-taker outstanding.
If you are looking for a powerful tool to automate your online meetings on Microsoft Teams, Zoom, and Google Meet, I highly recommend trying Fathom. With its outstanding free plan and reliable transcriptions, it is among the top tools in the AI note-taker market.
Fathom’s alternatives
If you are still not sure about Fathom or are wondering what other options you have, here is my list of best AI note-takers:
- Fireflies AI: A popular and budget-friendly AI meeting assistant for individuals and teams.
- MeetGeek: A versatile AI note-taking app with the best AI meeting summaries.
- Tl;dv: A great option for individuals with a feature-rich free plan.
- Laxis: One of the best options for sales teams.
- Otter AI: A relatively cheap option for individuals and teams.
- Fellow: A fantastic alternative to teams and organizations.
Wrap-up: Fathom review
Fathom is a great AI note-taker that increases productivity and saves time during online meetings. If you have to deal with multiple meetings daily, this tool will be a lifesaver. Based on my Fathom review, I highly recommend it for teams and individuals.
I hope I gave you a solid overview in this Fathom review and helped you to decide if this app is for you. I wish you productive online meetings!
If you want to try out Fathom, I recommend using this link to get a free 3 months of premium features!
Frequently asked questions
Is Fathom AI free?
Fathom has a generous free plan with unlimited recordings, transcriptions, and storage capacity. Based on my 2+ years of experience with AI note-takers, it has one of the best free plans on the market.
Is Fathom safe to use?
Fathom is a safe AI note-taker. This tool is HIPAA, SOC2 Type II, and GDPR-compliant and has passed extensive security reviews by Zoom. Fathom does not train AI models on your data, including meeting recordings and transcripts.
Can I use Fathom for Zoom meetings?
Yes, Fathom is a great solution for taking notes on Zoom meetings. After your Zoom call, Fathom will send you the transcriptions, AI summaries, and recordings of the conversation.
Is Fathom good for customer success teams?
Fathom will probably be a game-changer tool for customer success teams. Using Fathom, you can dedicate your full attention to your customers, and its features make it easy to review meetings.
Disclosure: I only recommend products I would use myself, and all opinions expressed here are our own. This post may contain affiliate links that at no additional cost to you, I may earn a small commission. Read the full privacy policy here.
