Fireflies AI vs Otter AI

In this Fireflies AI vs Otter AI comparison, I will show every crucial difference between these AI meeting tools you need to know, from features, pricing structure, and pros and cons. In the past years, I have spent numerous hours trying and testing AI meeting assistants, including Fireflies AI and Otter AI.

Both Otter AI and Fireflies AI are among the most popular meeting assistants. While Otter AI and Fireflies AI have similar technology backgrounds and can significantly increase individual and team productivity, there are some key differences. I was keen to discover features, benefits, and limitations to determine which AI meeting assistant has the upper hand in the Fireflies AI vs Otter AI clash.

These are the key points that I explored during the Fireflies AI vs Otter AI comparison:

  • Fireflies AI offers more accurate meeting transcripts.
  • Fireflies AI has better AI summaries.
  • While Otter AI supports only English, French, and Spanish, Fireflies AI transcribes files and meetings in more than 69 languages.
  • Fireflies AI offers more extensive integration options than Otter.
  • Both Otter AI and Fireflies AI have reasonable pricing compared to other AI meeting assistants.

Now, let’s dive into the side-by-side comparison of Fireflies AI vs Otter AI!

Key differences between Otter and Fireflies

FirefliesOtter
Best for Individuals and small teamsIndividuals and small teams
Real-time transcription YesYes
Transcription accuracyHigh transcription accuracyDecent transcription accuracy
Language support69+ languagesEnglish, French, Spanish
FeaturesTranscription, Recording, Advanced searching, AI summaries, Conversation intelligence, Collaboration toolsTranscription, Recording, Post meeting recaps, Otter AI chat, Collaboration tools
IntegrationsExtensive integrationsLimited integrations
PricingFree plan: available
Pro plan: $10 per month per user
Business plan: $19 per month per user
Enterprise plan: $39 per month per user
Free plan: available
Pro plan: $8.33/month per user
Business plan: $20/month per user
Enterprise plan: Contact for pricing
Transcription minutes in the free plan3 meetings300 monthly transcription minutes, 30 minutes per conversation
Supported meeting platformsZoom, Google Meet, Microsoft Teams, Blue Jeans, Skype, Dialpad, Webex, Lifesize, GoToMeetingZoom, Google Meet, and Microsoft Teams
G2 ratings4.84.3

What is a meeting assistant software?

Meeting assistants are seamlessly integrated with your meeting platform, and they provide real-time transcription services, automated recording, meeting summaries, and more. Both Otter and Fireflies use AI technology to recognize multiple speakers and accurately transcribe meetings.

Essentially, a meeting assistant offers various advantages. It will take over most meeting management responsibilities like note-taking or recording so that you can focus on the audio or video meetings. You do not need to worry anymore whether you missed any details from an important voice conversation.

Furthermore, meeting assistant software offers additional features to streamline team collaboration and share meeting highlights and notes easily.

Additionally, it provides a cost-effective and straightforward way to transcribe video or audio files into text. You can quickly review or find meeting notes, recordings, and summaries in an organized place.

Moreover, they provide unique features focusing on coaching or sales teams. While some meeting assistants offer deal intelligence tools for sales teams, others excel in internal meetings and collaboration.

In essence, these tools are ideal for sales or customer success teams but also very effective if you have mostly internal meetings.

Comparison: Fireflies AI vs Otter AI

Let’s dive into the main differences between Otter AI and Fireflies AI!

Check out the video for a more detailed comparison between Fireflies AI and Otter AI.

Features

Fireflies AIfeatures

This app is an excellent way to take notes effectively.
Recording and transcribing meetings
Fireflies AI review - Transcription feature

You can easily invite Fireflies AI’s bot to live meetings, and it will automatically record and transcribe meetings.

As I experienced, Fireflies AI is a reliable transcription tool with over 95% accuracy. You can find the transcription on the right side.

When the virtual meeting starts, it automatically joins and transcribes it. Fireflies AI uses speaker IDs to divide up the meeting transcript, which makes it simple to track who said what during the call.

In addition to online meetings, you can also transcribe video and audio files. However, if you use the free plan, you can not transcribe files above 100 megabytes. Generally, it takes around 10-15 minutes to get the file transcription with the AI summary.

Meeting summary
Fireflies AI's meeting recaps

Fireflies AI offers users a meeting overview regarding the key topics discussed. The summary includes action items, keywords, and discussion topics. It helps users save time by not going through lengthy transcriptions and allows them to focus on their next tasks.

Furthermore, you can easily edit and share meeting notes with a few clicks. Besides the meeting notes, Fireflies AI will also forward the meeting recording and transcription whenever you share the notes with one of your team members.

Advanced search capabilities
Fireflies AI's filters

We all know how frustrating it can be when looking for specific information in a meeting notes. It is like looking for a needle in a haystack.

Using Firelfies AI’s smart search capabilities can save you this hassle. Fireflies AI helps you filter specific points from virtual meetings, such as questions, key metrics, dates, and more in your transcripts.

Conversation intelligence

This AI meeting assistant can analyze voice conversations and provide meeting insights about speakers, topics, and sentiments. Accessing this meeting data helps to measure and improve your performance over time during calls.

Conversation intelligence meetings

In addition to accessing insights about speakers’ talk time, you can see other key metrics like the number of questions asked, time spent in voice conversations, longest monologues, filler words, and talk-to-listen ratio.

Collaboration features

Fireflies AI offers many collaboration features. You can leave comments, action points, and pins at different parts of calls so your team members will see what to do next.

Also, you can share the meeting recordings, transcripts, and summaries with your team members with a few clicks.

It is pretty fantastic that Fireflies AI offers a workspace where you can organize your team’s meeting notes, recordings, and transcription in one single place. This feature is useful for any team, but it can be especially valuable for recruiting or sales teams, which have many external meetings.

Other useful features
Fireflies AI review - Soundbites feature

Fireflies AI offers many additional features that can improve your productivity when it comes to virtual meetings. For instance, it has an AI assistant called Fred. It works like ChatGPT. You can ask anything about a call, and it will give you answers in seconds.

Furthermore, you can generate short audio clips from different parts of the call to share with your team. These audio snippets are called Soundbites, and they can be useful when you want to share the most key moments of an hour-long meeting. For example, when you want to share

Fireflies AI’s integration possibilities
Fireflies AI's integrations

Fireflies has more extensive integrations with popular third-party apps. You can connect Fireflies AI with CRM systems, project management tools, calendars, storage apps, and collaboration tools. Fireflies’ integrations include Dropbox, Asana, Trello, Zoho, and many others.

Also, you can connect it with several video conferencing apps from Microsoft Teams to Webex.

Otter AI’s features

Fireflies AI vs Otter AI
Recording and transcription tool
Otter AI's transcription feature

Otter AI automatically records and transcribes online meetings or audio and video files.

I experienced around 85% transcription accuracy when I reviewed Otter AI’s transcriptions. Similarly to other AI note-taking apps, this is highly impacted by audio quality and your accent as well. One of Otter AI’s unique features is that it can also capture meeting slides and insert them into the meeting notes and summaries.

Besides transcribing online meetings on Zoom, MS Teams, and Google Meet, you can transcribe video and audio files. The transcription is fast; it takes 10-15 minutes to receive the transcription and the AI summary.

Meeting recap
Otter AI's meeting summary

Otter sends conversation summaries to the meeting participants when the meeting ends. The meeting summary includes a short overview of what happened, action items, and an outline. This ensures everyone is on the same page when the next meeting comes.

Comparing this feature with Fireflies AI, it was only decent. Fireflies AI’s meeting summary was way more structured for me.

Otter AI chat
Otter AI's chatbot

The chat feature allows meeting attendees to ask Otter questions about the meeting. Such a feature is helpful when you need a list of key takeaways, action items, or follow-up tasks.

Collaboration features

During and after an online meeting, you and your team can add comments or emojis, highlight key points, and assign action items.

Otter AI's collaboration features

Furthermore, you can share the transcriptions and AI summaries with just a few clicks with your team members. This feature ensures easy knowledge sharing between team members without downloading and uploading files.

Otter AI also allows users to create channels where they can communicate with their team members. You can easily invite them after typing their email addresses. With this feature, you can create channels for direct messages with your team members, or even channels for team communication.

Otter’s integration possibilities
Otter AI's integrations

Otter AI has more limited integration options than Fireflies. You can integrate Otter AI with Slack, Dropbox, or Salesforce, among a few other third-party apps. Unfortunately, you can not connect Otter AI with Zapier.

Meeting platform compatibility

Fireflies is a versatile transcription tool. This meeting assistant can transcribe calls on Zoom, Google Meet, Microsoft Teams, Blue Jeans, Skype, Dialpad, Webex, Lifesize, and GoToMeeting.

In contrast, Otter offers limited options in terms of meeting platforms. Otter is compatible only with Zoom, Google Meet, and Microsoft Teams.

Language support

Fireflies AI is an excellent tool for transcribing meeting notes in many languages. It can record and transcribe spoken conversations in 69 languages. This makes Fireflies an ideal choice for teams that operate in a multicultural environment with diverse backgrounds. On the other hand, Otter AI only supports English, French, and Spanish.

In summary, if your team communicates in different languages, Fireflies provides broader language support than Otter.

Pricing

Fireflies AI’s pricing

Fireflies pricing

Fireflies AI has the following pricing structure if you go for the annual plan:

  • Free plan
  • Pro plan: $10 per month per user
  • Business plan: $19 per month per user
  • Enterprise plan: $39 per month per user

A free trial is also available for the paid plans.

Otter AI’s pricing

Otter AI's pricing

Otter has the following pricing if you choose the annual plan:

  • Free plan
  • Pro plan: $8.33/month per user
  • Business plan: $20/month per user
  • Enterprise plan: Contact for pricing

Compared to other AI meeting assistants, Otter and Fireflies offer reasonable pricing. For instance, Avoma’s paid plans start at $19 per month per user, while MeetGeek’s paid plans start at $15.

User interface

Fireflies AI’s user interface

Fireflies AI's user interface

Fireflies AI, with its user-friendly interface, ensures that every essential feature is easily accessible with just a few clicks. It is not a complex tool, and even if you are new to AI tools, you’ll find it easy to navigate and utilize all the features, making you feel at ease and comfortable.

Fireflies AI recently launched its mobile app so that you can record, transcribe, summarize, and search meetings even on your phone.

Otter AI’s user interface

Otter AI's user interface

Otter AI has a simple user interface. You can find almost all the features on the homepage. Using the navigation panel on the left, you can find all the relevant stuff in one place. Otter AI also has a mobile version, so you can access your transcriptions on all your devices.

Personally, I found Fireflies AI’s user interface better, but Otter AI also offers a simple user interface with a short learning curve.

Fireflies AI pros and cons

Fireflies AI pros and cons

Fireflies AI pros

This is the most versatile AI meeting assistant that you can find; there is no question about it. It supports most languages and meeting platforms and also offers some useful integration options.

In addition, it gives you accurate transcriptions, and you can easily track what was discussed at the meeting.

The way the meeting summary is structured and organized is great. In just a second, you can understand what took place in the meeting and easily share it with your team members. The collaboration feature truly makes it a perfect tool for teams.

You should also know that Fireflies AI’s paid plans are among the most budget-friendly solutions on the AI assistant market. This is especially true for teams that use the Pro and Business Plans.

Fireflies AI cons

I noticed two issues when I reviewed and used this AI meeting assistant.

The first is the limited-free plan. When using the free version, you can not access some crucial AI features like smart searching or Fred, the AI assistant, which is pretty useful every day. Also, you can not transcribe files above 100 megabytes if choosing the free plan.

Otter AI pros and cons

Otter AI pros and cons

Otter AI’s pros

It is great that the free plan includes the chatbot feature. It was pretty useful that I could get answers instantly regarding my online meetings.

Secondly, Otter AI has a simple user interface, making it easy to navigate.

Furthermore, Otter AI offers solid collaboration features for teams. You can create channels where you can discuss with your team members.

Lastly, Otter AI has an affordable pricing compared to other transcription tools.

Otter AI’s cons

When it comes to the cons, I experienced lower transcription accuracy when using Otter AI.

Also, you can connect Otter AI with limited third-party apps. This could be especially frustrating for teams. The limited integrations are true for the video conferencing platforms because you can use Otter AI only with Zoom, Microsoft Teams, and Google Meet.

Finally, it has limited language support. Most of the AI meeting assistants support way more languages than Otter AI.

Wrap-up: Fireflies AI vs Otter AI

Overall, I found Fireflies AI a better AI meeting assistant tool than Otter AI. It offers more reliable transcriptions on more meeting platforms and languages. Also, you can connect it with all the popular third-party apps.

On the other hand, Otter AI is a decent AI meeting assistant, and it can do the work as well. As I see it, it has great features, but the transcription accuracy has room to improve.

Ultimately, both Otter AI and Fireflies AI can save you massive hours if you have to deal with many online meetings. I hope I could help you to find the best AI meeting assistant for you, and wish you productive online meetings!

Fireflies AI and Otter AI alternatives

Otter and Fireflies have the following alternatives if you feel like they are not a perfect fit for your needs:

  • Tl;dv
  • Meetgeek
  • Fellow
  • Laxis
  • Avoma
  • Notta
  • Fathom
  • Krisp
  • Sembly
  • Jamie

Related readings:

Frequently asked questions

What is the free alternative to Otter transcription?

There are plenty of transcription tools that offer a free plan. The features, available transcription minutes, and transcript storage capacity included in the free plan depend on the specific meeting assistant.

If you are looking for the best free alternative to Otter AI, check out tl;dv and MeetGeek, as both have a great free plan.

Can Fireflies AI take meeting notes?

Fireflies AI can take meeting notes during video or audio meetings. It utilizes automated speech recognition (ASR) technology to capture meetings. Using Fireflies AI, you can automate note-taking instead of taking shorthand notes or relying on your memory.

Moreover, it offers more than just transcripts. It has AI-powered search capabilities, conversation intelligence, and team collaboration features.

What is the top 9 best transcription software?

Here is a list of the top nine transcription tools:

  • Tl;dv
  • Meetgeek
  • Fellow
  • Laxis
  • Avoma
  • Notta
  • Fathom
  • Krisp
  • Sembly
  • Jamie

Even though all these transcription tools are excellent, the best choice for you ultimately depends on your preferences and specific requirements.

Which is better: Otter AI or Fireflies AI?

Due to the extensive integrations, language support, and accurate transcription service, I think Fireflies AI is the better AI transcription tool.

What is the cheapest AI tool to transcribe meetings?

Most of the AI meeting assistants offer free plans. If you are looking for the most afforable paid plans, Fireflies AI, tl;dv, and Otter AI are the cheapest options. Before choosing an AI tool, ensure it supports the meeting platform you use and the free plan includes sufficient available transcription minutes.

Disclosure: I only recommend products I would use myself and all opinions expressed here are our own. This post may contain affiliate links that at no additional cost to you, I may earn a small commission. Read the full privacy policy here.

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